Privacy Policy

1. Overview

Renew Labs respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

Personal Information:

• Name
• Email address
• Billing and shipping address
• Payment information (processed via third parties)

Usage Data:

• IP address
• Device/browser type
• Site activity

Uploaded Data (Biomarker Feature):

If you use our lab upload feature, we may collect:

• Blood panel data
• Uploaded files (PDFs, images)

This data is used solely to provide educational insights.

3. How We Use Information

We use your information to:

• Process orders and payments
• Provide customer support
• Improve our website and services
• Generate educational biomarker insights
• Communicate updates or promotions

4. Data Storage and Security

We implement reasonable safeguards to protect your data. However, no system is 100% secure, and you acknowledge this risk.

5. Data Sharing

We do not sell your data.

We may share data with:

• Payment processors (e.g., Stripe)
• Hosting providers
• Analytics tools

These providers only access data necessary to perform their services.

6. Biomarker / Health Data Disclaimer

Our platform provides educational insights only.

We are:

• Not a healthcare provider
• Not subject to medical provider obligations in all cases
• Not responsible for decisions made based on insights

You should consult a licensed professional before making health decisions.

7. Your Rights

You may:

• Request access to your data
• Request deletion of your data
• Opt out of marketing communications

Contact us at support@getrenewlabs.com to exercise these rights.

8. Cookies

We use cookies to:

• Improve user experience
• Track usage
• Support analytics

You can disable cookies via your browser settings.

9. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Site constitutes acceptance of updates.

11. Contact

Email: support@getrenewlabs.com

Address: 8074 Precinct Ln Rd, Colleyville, TX 76034